Standards and Guidelines

ICT Accessibility

Princeton University's approach to providing inclusive access to Information Communication Technology (ICT) is guided by the Web Content Accessibility Guidelines (WCAG 2.0 Level AA). Princeton University recognizes that physical, sensory, cognitive, emotional, and psychological abilities exist in a wide, diverse spectrum among those who interact with the ICT of the University. This diversity is seen as a pillar of strength that enriches the University, and the University seeks ways to include all users in its design thinking, frameworks, and methodologies. The University understands that accessibility and usability are not milestones or tasks to complete on a project; rather, ICT accessibility is a design thinking paradigm that is continually integrated into each step of the ICT development process in order to build a stronger experience for all users.

Offices seeking information, assistance and/or training regarding ICT accessibility should request a consultation from the User Experience Office (UXO).


The University defines Information Communication Technology (ICT) as the set of digital communication systems used to conduct core academic and business activities of the University, which encompasses: software, hardware, and infrastructure, as well as the various services and applications associated with them.

Software Hardware Infrastructure
Websites Mobile Telephony
Multimedia Desktop Networks
Documents Wearables  

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Understanding the Web Content Accessibility Guidelines

The Web Content Accessibility Guidelines (WCAG 2.0) offer editors, designers and developers objective criteria for designing accessible digital experiences. The WCAG 2.0 is divided into four main principles that spell P.O.U.R. Each principle includes several guidelines, for a total of twelve. Finally, there are testable success criteria at three unique levels: A, AA, and AAA. To achieve level AA, one must first meet all of A. Princeton University strongly encourages University offices to meet the 38 AA success criteria of WCAG 2.0.


Experiences offered to the user should not be dependent on any one physical or sensory ability to perceive content. The University promotes the inclusion of users with diverse abilities by encouraging content that can be experienced through varied modalities.


The University seeks to create content for users who rely on keyboards or switch operation devices to use and interact with ICT. The University works to design interactions that respect the pace of users with diverse abilities and provide enough time to achieve objectives.


The University believes in creating user interfaces and user interactions that are consistent; both to lower the cognitive load and to promote an intuitive user experience. The University advocates for design that appears and behaves in predictable ways. 


The University works to produce User Experiences that are solid in their foundation; not only for the technology of today, but for new and emerging technologies. The University seeks to balance an infrastructure of integrity with an innovative spirit.

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