"My group creates fully online courses (MOOCs) for learners around the world. Over the past 5 years we have had over 2 million people from more than 190 countries enrolled in our courses. Our learners can be everything from young grade school kids or college students, to adult learners and retirees. They have very different language skills, abilities and social and economic backgrounds. I want to make sure we create an inclusive environment for all of these learners, and that we do everything we can to give them equal or equivalent access access to our content. The CPACC certification has helped me be better able to achieve that goal."